Question 1

How long does Keystone take to implement?

Accepted Answer

Pilots are scoped to go live in 30 days. Standard implementation is a fixed-fee quoted in writing, typical range €4,950–€16,500 depending on customer count, retailer integrations and historical data import.

Question 2

How much does Keystone cost?

Accepted Answer

€790/month for the Standard licence (single site, all core modules unlocked). €1,290/month for the Plus tier (multi-site, up to 3 sites). Pay annually and save 15% (€8,058/yr).

Question 3

What food producers is Keystone built for?

Accepted Answer

Batch-based food producers supplying retailers or foodservice: dairies & cheesemakers, bakeries, meat processors, prepared food manufacturers, and food wholesalers with batch-traceability needs.

Question 4

Does Keystone support FSAI, HACCP and BRCGS workflows?

Accepted Answer

Ja — Keystone wurde entwickelt, um Ihre FSAI-, HACCP- und BRCGS-Rückverfolgbarkeits-Workflows zu unterstützen, mit einem unveränderlichen Prüfprotokoll, signierten Exporten und Ein-Klick-Vollketten-Rückverfolgung. Formelle Produktzertifizierung ist für 2026 geplant.

Question 5

Wo werden die Daten gehostet?

Accepted Answer

AWS Ireland (eu-west-1, Dublin) by default. Each tenant runs in its own dedicated database, no shared infrastructure. Encrypted at rest, TLS 1.3 in transit.