Keystone
by CloudVoro
How we implement

No SDR funnel.
No ticket queue. No offshore implementation team.

Most ERPs put you through a sales SDR, then a pre-sales engineer, then an implementation partner you've never met. Keystone doesn't. For the first 12 months, every customer is implemented and supported personally by Asif Khan, founder of CloudVoro, the person who wrote the code.

  • Two days on your floor in week 1, mapping the existing workflow
  • Direct phone line to the founder throughout implementation
  • 30-day post-go-live hand-holding included as standard
  • Pilots scoped to go live in 30 days, measured against our founding-customer benchmark
The 30-day plan

What actually happens.

Week 1, Discovery & data
Two days on your floor mapping the workflow. Three days importing 12 months of historical data from your existing system.
Week 2, Templates & codes
Per-customer dispatch templates, COA templates, customer SKU mapping configured. Walk-through with your QA Manager.
Week 3, Parallel running
Old system + Keystone side-by-side. Daily check-in calls. Issues triaged in hours, not days.
Week 4, Go-live
Full cut-over. Founder present (in person or on call) for the first three days of dispatches.
Days 31–60, Post-go-live
Daily check-ins drop to weekly. Direct line preserved. We are NOT done until you say we are.
Why founder-led

If the founder doesn't sweat the details, nobody will.

Software companies grow up by hiring implementation partners and pushing customer pain onto a different team. We're not there yet, and frankly, we like it that way. Asif has 15+ years cleaning up other people's IT failures. He sees every implementation. He owns every escalation. There's no second layer between you and the person who wrote the code.

FAQ

Questions buyers actually ask.

What about when CloudVoro grows?
When we hire implementation staff, founder-led remains for the founding cohort, and Asif personally trains and shadows every new hire for their first 12 months.
Do you offer remote-only implementations?
Yes for international customers. For Irish customers we strongly recommend at least two on-floor days, it changes everything.
What if my team doesn't want to learn a new system?
We've yet to meet a QA manager who didn't prefer Keystone to the spreadsheet they were spending two hours a day fighting. The hardest sells become the loudest evangelists.
What does post-go-live support look like?
Email support is included (business hours, 4-hour first response). Direct phone line to founder is available for the first 6 months. Beyond that, support is via email + scheduled calls.

Ready to see if Keystone fits your floor?

20-minute discovery call. No sales pitch. Written scope within 48 hours if we fit, referral to someone better if we don't.

Talk to us
Compliance & trust

How we keep your
data and your audits safe.

Enterprise-grade controls as standard, encryption, MFA for every user, tenant isolation and immutable audit trails, on EU cloud or your own servers. Privacy queries go to privacy@cloudvoro.com. Sub-processor list at /legal/sub-processors. Full security posture at /site/security.

Live
Hosted in EU / Ireland, or on-premise
Customer data resides on AWS Ireland (eu-west-1) and never leaves the EU. Local on-premise deployment available where policy requires it.
Live
GDPR · Privacy Contact named
Internal Data Protection Lead handles subject access requests. Owner is ADPO Ireland member.
Live
MFA for every user
TOTP multi-factor authentication across all roles, with rate limiting, brute-force lockout and reCAPTCHA bot protection on public forms.
Live
ISO 27001 · aligned controls
Security controls mapped to the ISO/IEC 27001:2022 Annex A framework, access management, encryption, logging, incident response.
Live
NIS2 · supporting evidence
Tenant isolation, MFA and immutable audit trails give customers in NIS2 scope direct supporting evidence for their obligations.
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Encryption · at rest & in transit
TLS 1.3 in transit, industry-standard symmetric ciphers at rest, KMS-managed keys.