Question 1

Is the €790/month price really all-in?

Accepted Answer

Yes. €790/month single-site licence includes every module (Inwards, Production, Outwards, Traceability, Dispatch, COA, Labels, Planner). There are no per-user fees within reasonable use (5–15 named accounts). Implementation and the optional 30-day pilot are separate one-off fees.

Question 2

What does the €2,500 pilot include?

Accepted Answer

A 30-day go-live with your real data on a dedicated tenant. Includes on-site discovery, data migration of 12 months of historical batches, customer SKU mapping, and per-customer dispatch templates. 50% is refundable if you choose not to continue at the end of 30 days.

Question 3

Are there hidden costs after launch?

Accepted Answer

No per-user fees, no per-transaction fees, no module unlocks. Optional extras are clearly priced: extra dedicated training day €750, custom dispatch template €350 each, multi-site add-on €500/month per extra site.

Question 4

How do you compare on price to MRPeasy, Wherefour or SoftTrace?

Accepted Answer

Keystone is roughly comparable to MRPeasy at scale but with no per-user fees, materially cheaper than Wherefour for small-medium dairies (under 25 users), and meaningfully less than SoftTrace at full FSAI/BRCGS scope. See the head-to-head pages under /keystone-vs-competitors for itemised comparisons.