Software für das Rückrufmanagement von Lebensmittelherstellern.
In Sekunden eingrenzen. Mit Nachweisen verwalten.

A real recall is two problems at once: scoping (which lots, which customers, how much) and managing (decisions, notifications, documentation, follow-through, all under Article 19 obligations and a ticking clock). Most software only helps with the first. Keystone does both: the 30-second chain trace scopes the event, and the Traceability Events module manages it, status workflow, audit trail, customer communication drafts, and a single exportable response pack for the FSAI, your retailer or your certifier.

• In Sekunden eingrenzen: betroffene Chargen, Sendungen, Kunden und Mengen von einem Ausgangspunkt aus
• Ereignis‑Workflow: Entwurf → in Prüfung → geschlossen, jede Statusänderung protokolliert mit wer/wann/warum
• Für jeden betroffenen Kunden werden Entwürfe für die Kundenkommunikation erzeugt
• Antwortpaket‑PDF mit einem Klick: Zusammenfassung, betroffene Kette, Notizen, Statusverlauf, Entwurfsmeldungen

Die Eingrenzung entscheidet, wie groß Ihre schlechte Woche wird.

When a supplier alert or a positive test lands, the scope question, exactly which lots and customers are affected, determines everything downstream: how many phone calls, how much product destroyed, how public the event becomes. Imprecise records force a wide scope 'to be safe', which multiplies cost. Keystone's trace starts from any point (a supplier lot, a batch, a dispatch) and returns the full affected chain with quantities in under 30 seconds, so your scope is exactly right, and defensible, from the first phone call. Article 19 of EU food safety regulations requires notifying the competent authority without delay; walking in with a precise, documented scope changes that conversation entirely.

Managing the event, the part spreadsheets never covered.

Die gleichen Abläufe steuern Ihre Übungsrückrufe.

Because scoping and event management are the same tools in rehearsal and in reality, your BRCGS-required mock recalls (§3.11) stop being a parallel paperwork exercise: run the trace, open an event, walk the decision chain, export the pack, timed, documented, done. Producers who drill quarterly with the real machinery are the ones for whom the real event, if it ever comes, is a bad day instead of an existential one. Our free step-by-step mock recall guide covers the full procedure.

Fragen, die Einkäufer tatsächlich stellen.